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Zero-based review of citizens advice and citizens advice Scotland: external evaluation. (PDF) (link opens in a new window)

In preparation for CSR07, DTI commissioned Dr Bob Dobbie to carry out a review of Citizens Advice and Citizens Advice Scotland. This looks at whether the current way in which CitA and CAS operate will meet the needs of the future, including both the needs of the citizens advice service and their funders. Also explores the scope for improved effectiveness and efficiency, and whether the organisations provide good value for money.

Internet only 		06/187201-09-2006 A4
32 Pages