A consultation on proposals for exercising powers in the Consumers, Estate Agents and Redress Act 2007 and other changes to secondary legislation relating to estate agents. Government response part 1: redress schemes, penalty charges and application fees. (PDF) (link opens in a new window)
Part 1 of a 2 part response to the consultation on proposals for exercising powers in the Consumers, Estate Agents and Redress Act 2007 and other changes to secondary legislation relating to estate agents (URN 07/1377). Includes summaries of responses. See also impact assessment 08/1035. Part 2 is 09/1049.
Internet only
| 08/933 | 06-06-2008 |
A4 15 Pages
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A traders guide: the law relating to the supply of goods and services. (PDF) (link opens in a new window)
Guide for businesses on the implications of the sale and supply of goods and services, and layman's explanation of relevant legislation.
Internet only
| 05/1044 | 30-04-2005 |
A4 21 Pages
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Consumers, Estate Agents and Redress Act 2007: measures to strengthen and streamline consumer advocacy. Consumer redress schemes in gas, electricity and postal services: full impact assessment. (PDF) (link opens in a new window)
Impact assessment relating to the Government response (URN 07/1737) to the consultation on consumer redress schemes in gas, electricity and postal services' consultation (07/1187).
Internet only
| 07/1736 | 21-12-2007 |
A4 27 Pages
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Consumers, Estate Agents and Redress Act 2007: measures to strengthen and streamline consumer advocacy. Consumer redress schemes in gas, electricity and postal services: Government response to consultation. (PDF) (link opens in a new window)
Government response to the consultation on consumer redress schemes in gas, electricity and postal services (URN 07/1187). See also the impact assessment URN 07/1736.
Internet only
| 07/1737 | 21-12-2007 |
A4 13 Pages
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Consumers, Estate Agents and Redress Bill: measures to strengthen and streamline consumer advocacy. Partial regulatory impact assessment for the extension of redress schemes to the gas, electricity and postal services sectors. (PDF) (link opens in a new window)
The Consumers, Estate Agents and Redress (CEAR) Bill enables the Secretary of State by order to require regulated providers in the gas, electricity and postal services sector to be members of a redress scheme. This partial regulatory impact assessment considers options for and associated costs and benefits of the scope of these redress schemes in terms of the types of complaints that the schemes may consider, and the types of consumers that can make use of the schemes.
Internet only
| 07/1108 | 11-06-2007 |
A4 24 Pages
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Draft guidance on record keeping requirements for estate agents. (PDF) (link opens in a new window)
Draft guidance on record keeping requirements for estate agents to be read in conjunction with the draft regulations (URN 09/1052). See also impact assessment (09/1050) and related Government response (09/1049). Views were sought by 10 September 2009.
Internet only
| 09/1051 | 26-06-2009 |
A4 11 Pages
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Draft Statutory Instrument: Estate Agents (Record Keeping) Regulations 2009. (PDF) (link opens in a new window)
Draft statutory instrument setting out record keeping regulations for estate agents. See also draft guidance (URN 09/1051), impact assessment (09/1050) and related Government response (09/1049). Views were sought by 10 September 2009.
Internet only
| 09/1052 | 26-06-2009 |
A4 4 Pages
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Estate agents: a consultation on proposals for exercising powers in the Consumers, Estate Agents and Redress Act 2007 and other changes to secondary legislation relating to estate agents. (PDF) (link opens in a new window)
Closed consultation on the implementation of the Consumers, Estate Agents and Redress Act 2007 and other changes to related secondary legislation. Covers redress scheme powers, record keeping requirements, applications to revoke or vary prohibition orders, details of all offers to be sent to sellers, and statutory terms in estate agents' contracts. Consultation period ended 1 February 2008. See Government response part 1 URN 08/933 and impact assessment 08/1035.
Internet only
| 07/1377 | 09-11-2007 |
A4 63 Pages
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Estate agents: the Estate Agents (Redress Scheme) Order 2008 and the Estate Agents (Redress Scheme) (Penalty Charge) Regulations 2008. Impact assessment. (PDF) (link opens in a new window)
Assesses the costs and benefits of exercising powers in the Estate Agents Act 1979, as amended by the Consumers, Estate Agents and Redress Act 2007. Follows up some of the proposals and provides the impact assessment for the estate agents consultation URN 07/1377. See also Government response 08/933.
Internet only
| 08/1035 | 02-07-2008 |
A4 19 Pages
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Government response to consultation on proposals for exercising powers in the Consumers, Estate Agents and Redress Act 2007 and changes to secondary legislation relating to estate agents - part 2: record keeping, offer letters and statutory definitions. (PDF) (link opens in a new window)
Sets out the Government's decisions on record keeping requirements for estate agents, offer letters and statutory terms. Includes summaries of public responses. Also sought views on the draft regulations (URN 09/1052) and guidance (09/1051) by 10 September 2009. See also impact assessment 09/1050 and part 1 is URN 08/933.
Internet only
| 09/1049 | 26-06-2009 |
A4 30 Pages
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Government response to the Office of Fair Trading report on estate agents. (PDF) (link opens in a new window)
The Government welcomed the publication of the Office of Fair Trading’s (OFT’s) comprehensive analysis of the estate agency market in England and Wales and the effectiveness of the Estate Agents Act 1979. The Government now propose a package of measures building on and strengthening OFT's proposals, which are outlined in this response.
Internet only
| 04/1484 | 22-07-2004 |
A4 7 Pages
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Government review of regulation and redress in the UK housing market: final report to the Department for Communities and Local Government (CLG) and the Department for Business, Enterprise and Regulatory Reform (BERR). (PDF) (link opens in a new window)
Currently agents in the various sectors of the housing market, defined widely to encompass estate agents, letting agents, caravan parks, HIP providers and private search companies, are subject to different legislation. This research assesses the scale and scope of regulation and identifies any gaps or imbalances across the different market sectors that work to the detriment of consumers. Also considers the scope for simplification and strengthening existing redress provisions and improving consumer awareness.
Internet only
| 09/504 | 19-01-2009 |
A4 106 Pages
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Guidance on the property misdescriptions act 1991 and the property misdescriptions (specified matters) order 1992. (PDF) (link opens in a new window)
Sets out the main provisions of the property misdescriptions act 1991 and the property misdescriptions (specified matters) order 1992, and provides general guidance on them.
Internet only
| 05/1901 | 21-12-2005 |
A4 4 Pages
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Impact assessment of draft Estate Agents (Record Keeping) Regulations. (PDF) (link opens in a new window)
Impact assessment setting out the costs and benefits of the draft record keeping regulations for estate agents. See also draft regulations (URN 09/1052), draft guidance (09/1051) and also related Government response (09/1049).
Internet only
| 09/1050 | 26-06-2009 |
A4 18 Pages
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Street trading and pedlar laws: a joint consultation on modernising street trading and pedlar legislation, and on draft guidance on the current regime. (PDF) (link opens in a new window)
Closed consultation setting out policy options to amend and modernise the law as it applies to the control of street trading and the certification of pedlars. Includes an impact assessment. Follows from the research report on street trading and pedlary in Great Britain (URN 09/546). Consultation period ended 12 February 2010.
Internet only
| 09/1074 | 06-11-2009 |
A4 90 Pages
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Street trading and pedlar review: terms of reference for research project. (PDF) (link opens in a new window)
Sets out the terms of reference which the Department's contractor, St Chad's College, University of Durham, will use when undertaking research into licensed street trading and pedlary.
Internet only
| 08/1073 | 03-07-2008 |
A4 3 Pages
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Street trading and pedlary in Great Britain: a report of research into the application and perception of local authority controls and pedlar legislation. (PDF) (link opens in a new window)
Report for BERR on the existing policy framework for street traders and pedlars, and the evidence to support any changes. Looks at street trading and its permissions and focused on licensing. Draws special attention to the question of the current practices in licensing and enforcement and whether these are appropriate and sufficient to effectively manage the issues of pedlary and illegal street trading. See related consultation URN 09/1074.
Internet only
| 09/546 | 10-02-2008 |
A4 100 Pages
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Strengthen and streamline consumer advocacy: Consumers, Estate Agents and Redress Bill. Regulatory impact assessment on the amendment to place a duty on regulators to prescribe complaint handling standards. (PDF) (link opens in a new window)
Considers the costs and benefits of the amendment to clause 43 of the Consumers, Estate Agents and Redress (CEAR) Bill, which places a duty on the regulators for energy (Ofgem) and postal services (Postcomm) to prescribe complaint handling standards in their sectors.
Internet only
| 07/908 | 18-04-2007 |
A4 8 Pages
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The impact of adopting a duty to trade fairly: full report. (PDF) (link opens in a new window)
Examines the impact that a general duty to trade fairly (or a general prohibition on unfair trading practices) might have on English law, taking into account how general considerations such as 'fairness', 'reasonableness' and 'good faith' are used in domestic law at present, and in particular how the introduction of a general duty (not) to trade (un)fairly would impact on the law of contract.
Internet only
| 03/1259 | 30-07-2003 |
A4 122 Pages
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